How to Connect the L1 Security Camera to Wi-Fi: AP Mode and QR Mode Guide

Cómo conectar la cámara de seguridad L1 a Wi-Fi: guía del modo AP y del modo QR

Manual de la cámara de seguridad para exteriores L1

Configurar su cámara de seguridad L1 para que se conecte a su red Wi-Fi es un proceso sencillo. Ya sea que utilice el modo AP o el modo QR, esta guía le guiará por los pasos necesarios para garantizar una conexión fluida y exitosa. Siga las instrucciones a continuación para poner en funcionamiento su cámara.

Modo AP: Cómo conectar la cámara de seguridad L1 a Wi-Fi

  1. Encienda la cámara
    Comience por encender la cámara de seguridad L1. Espere entre 5 y 10 segundos hasta que vea que la luz indicadora parpadea lentamente en rojo. Esto indica que la cámara está lista para la configuración.

  2. Reiniciar la cámara (si es necesario)
    Si la luz indicadora no parpadea en rojo, mantenga presionado el botón de reinicio durante 8 a 10 segundos. Debería escuchar tres pitidos cortos que indican que la cámara se ha reiniciado. Una vez que el indicador parpadee en rojo, estará listo para continuar.

  3. Ingresa tu contraseña de Wi-Fi
    En la aplicación SmartLife, ingresa la contraseña de Wi-Fi de 2,4 GHz para tu red. Asegúrate de que la cámara esté dentro del alcance de tu señal Wi-Fi para evitar problemas de conectividad.

  4. Conéctese a la red SmartLife
    Seleccione la red Wi-Fi denominada "SmartLife-XXXX" en la aplicación. Espere a que la aplicación establezca una conexión con su cámara L1. Esto puede tardar unos minutos. Una vez que se haya conectado, haga clic en "Listo" en la aplicación.

  5. Solución de problemas de conexión
    Si no puede conectar el dispositivo, podría deberse a varios factores, como credenciales de Wi-Fi incorrectas o poca intensidad de la señal. En tales casos, no dude en ponerse en contacto con nuestro equipo de atención al cliente para obtener ayuda.


Modo QR: Cómo conectar la cámara de seguridad L1 a Wi-Fi

  1. Encienda la cámara
    De manera similar al modo AP, encienda la cámara de seguridad L1 y espere a que la luz indicadora parpadee en rojo lentamente. Si no parpadea, reinicie la cámara manteniendo presionado el botón de reinicio durante 8 a 10 segundos y luego escuche tres pitidos cortos.

  2. Generar un código QR
    Después de introducir la contraseña de Wi-Fi de 2,4 GHz en la aplicación SmartLife, se generará un código QR con la información de Wi-Fi. Este código QR es fundamental para que la cámara reciba los detalles necesarios para el emparejamiento.

  3. Escanee el código QR
    Sostenga el teléfono a una distancia de entre 10 y 15 cm (4 y 6 pulgadas) de la lente de la cámara. La cámara L1 escaneará el código QR que se muestra en el teléfono. Una vez que la cámara lea el código, escuchará un mensaje de voz que indicará que la cámara ha escaneado el código correctamente.

  4. Solución de problemas al escanear códigos QR
    Si la cámara no escanea el código QR, intenta ajustar la posición del teléfono o inclinar levemente la pantalla para reducir el reflejo de la luz. Asegúrate de que el código QR sea claro y de que la pantalla del teléfono no tenga obstrucciones ni reflejos. Además, evita un fondo con mucho contraste que pueda interferir con la capacidad de la cámara para leer el código QR.

  5. Finalizar la configuración
    Cuando la cámara emita un pitido, el proceso de emparejamiento comenzará automáticamente. Si persiste algún problema durante este proceso, siempre puedes comunicarte con nuestro equipo de atención al cliente para obtener más ayuda.

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FAQ

What can I do if the camera not recording video after inserting Micor SD card?

Note: Micro SD card is not included in the camera.

  • Check Battery and Power: Make sure the camera has enough battery charge or try charging it. Also, ensure the camera is powered on and check for normal indicator lights.
  • Verify Wi-Fi Stability: Ensure your Wi-Fi network is stable. Restart the router if needed.
    Improve Wi-Fi Signal: If the camera is far from the router, move it closer or use a Wi-Fi extender.
  • Reset and Re-Add: Try resetting the camera, remove it from your APP account, then add it back.
  • Keep Firmware and App Updated: Make sure both camera firmware and app are up-to-date.

What do I do if I want to change the WiFi information?

Please delete the camera from your Symynelec account, reset the camera, and then use the new Wi-Fi and password to add it back to the app.

How long does the battery last on the camera?Why is my camera's battery life poor?

  • Alarm Frequency: Check if alarms trigger too frequently. Frequent activations drain battery faster, especially at night with infrared activation, results in increased power usage. Adjust motion detection sensitivity and alarm settings to reduce unnecessary alerts caused by moving objects.
  • Battery Duration: The camera theoretically lasts 90-120 days with 10 wake-ups per day, each involving 5 minutes of video viewing.
  • Wi-Fi Coverage Impact: Poor Wi-Fi coverage (below 60%) increases power consumption.
  • Cold Weather Impact: Cold weather reduces battery capacity, affecting device endurance.
  • Remote Access: Frequent remote access from mobile phones drains battery faster.
    Battery Health Maintenance: To maintain optimal battery health, it's recommended to discharge to 10% and then charge to 100%.

How do I view the camera on another phone?

The camera can only connect to one account, so sharing is necessary to allow others to view and operate it. To do this.click the ".." in the top right corner of the live screen to access the settings. Navigate to "Others" and then "Share Device" You can share the device by email or by adding another account.

What should I do if the charge fails?

  • Check the Power Adapter: Swap it with another one to see if the issue persists.
  • Inspect the USB Charging Cable: Test with a different cable to rule out any cable issues.
  • Use the Phone App to Check Charging Status: If the indicator seems faulty, monitor the charging status through the phone app.
  • Ensure Proper Connection: Make sure the charging port on the device is securely connected to the USB cable.
  • Avoid Charging in Low Temperatures: Note that charging in very low temperatures may trigger a safety feature. Allow the camera to warm up before attempting to charge it again.

What should I do if I recieve too many notifications?

  • Adjust PIR Sensitivity: Lower the sensitivity of the PIR detection alarm in the camera settings and adjust the alarm interval time appropriately.
  • Check for Interference: Look for objects that may trigger the PIR sensor, such as outdoor air conditioner units, passing cars, or pedestrians.

  • Adjust the camera angle to avoid these disturbances.
    Enable Human Body

  • Filtering: Turn on "Human Body Filtering" to use humanoid algorithms and filter out irrelevant alarms.

What should I do if I do not recieve any notification?

  • Enable Push Permissions: Turn on all push permissions for the "Symynelec" app in your phone's system settings.
  • Check Camera Settings: Ensure motion detection and PIR function are activated on the camera, and review your Alarm Settings.
  • Review Smart Scheduling: Check if you've set up smart schedules or timers for specific actions.
  • Check Network Connections: Verify that both your phone's network and the camera's Wi-Fi connection are stable.

What is night mode?

  1. AUTO:Automatically turn on/off the infrared lights based on the surrounding environment, displaying color during the day and switching to black and white mode at night.
  2. Off:The infared lights are always off.
  3. On:The infared lights are always on.

How to start recording and what are the recording modes?

  • When you turn on the motion detection feature, the camera will send you a picture notification if it detects motion. If you need the camera's recording function, you need to install an SD card for the camera or purchase a cloud service. The camera automatically starts recording when it detects motion.
  • If you are using an SD card, disconnect and power on the camera after installing the SD card to ensure that the camera recognizes the SD card correctly. You can then view the recorded video in the Playback screen.
  • If you have selected a cloud service, you can click “Cloud” to view the video in the cloud.
  • Please note that the L1 camera only supports event recording mode and does not provide 24/7 recording.

How to set a default position for the camera?

The default position is the last position you set using thedirectional controls in the app. When the camera loses itstracking target, it will return to the default position after oneminute.

What should I do if my camera can not rotate left or right or motion tracking function not working?

  • Calibrate the camera direction (Go to the live screen-> clickon the top right corner "."sign → "Basic Settings" -> click on"Basic Function Settings"> execute "Camera Calibration")
  • Restart the camera (Go to the live screen -> click on the top right corner "." sign-> scroll down to the bottom, and click on “Restart Camera"-> execute "Restart Camera")
  • Note: Once the camera's motion tracking is activated, please do not use your hand to rotate the rotating part of the camera. Otherwise, you will need to perform a direction calibration.

How do I access the camera on web page/PC?

  1. Open the webpage: https://ipc-us.ismartlife.me/login
  2. Use the Symynelec app to scan the OR code (Go to the home page of the Symynelec app and click on the '+' sign in the top right corner → choose "Scan"-> Scan the QR code of the web and log in)

More FAQ

If you want to know more about the FAQs, please search them within our Symynelec app. Symynelec app→Me→FAQ &Feedback

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