Troubleshooting Steps for Offline Camera Issues
1.Restart or Reset the Camera
- Power off the camera, then turn it back on.
- If the issue persists, reset the camera to factory settings, add it to the app again, and reconnect it to the network.
2.Optimize Wi-Fi Connection
- Place the camera as close as possible to the Wi-Fi router for a stronger signal.
- Switch the video quality to SD (Standard Definition) for smoother streaming if HD causes lag.
3.Check for Firmware or Software Updates
- Look for any available updates in the app or settings menu.
- Perform the upgrade and restart the camera after installation.
4.Address Overloading Issues
- If the camera frequently disconnects after prolonged use but works after rebooting, it could indicate network overload.
- Consider upgrading your router or reducing the number of connected devices.
