Explore our FAQs for everything you need to know.

FAQ

My Camera is Not Tracking Motion

1.First, check if the Motion Tracking function of your security camera is turned on. 2.If it is turned on, calibrate the camera by going to Settings > Basic Function Settings...

My Camera is Not Tracking Motion

1.First, check if the Motion Tracking function of your security camera is turned on. 2.If it is turned on, calibrate the camera by going to Settings > Basic Function Settings...

The camera cannot use the motion detection func...

Check for Memory Card or Cloud Storage: Ensure that you have inserted a memory card into the camera or purchased the Cloud Storage for Videos service. Formatting the SD Card:...

The camera cannot use the motion detection func...

Check for Memory Card or Cloud Storage: Ensure that you have inserted a memory card into the camera or purchased the Cloud Storage for Videos service. Formatting the SD Card:...

Problem Not Quite Fixed?