Explore our FAQs for everything you need to know.

FAQ

How do I Cancel My Cloud Storage Service Subscr...

To cancel the cloud storage service subscription for your camera, follow these steps based on the images provided: Open the Symynelec App: From the mian screen, click on your device,...

How do I Cancel My Cloud Storage Service Subscr...

To cancel the cloud storage service subscription for your camera, follow these steps based on the images provided: Open the Symynelec App: From the mian screen, click on your device,...

The camera cannot use the motion detection func...

Check for Memory Card or Cloud Storage: Ensure that you have inserted a memory card into the camera or purchased the Cloud Storage for Videos service. Formatting the SD Card:...

The camera cannot use the motion detection func...

Check for Memory Card or Cloud Storage: Ensure that you have inserted a memory card into the camera or purchased the Cloud Storage for Videos service. Formatting the SD Card:...

Problem Not Quite Fixed?